If you have been looking for a trustworthy, professional, caring auto shop that delivers what they promise and good value...look no further! From the moment I arrived, Hugo the owner, offered me a beverage and took the time to do a diagnostic and explain to me what the codes meant, which ones needed immediate attention, and which ones could wait. I’m a teacher and did my homework by reading the reviews for many shops and decided I could not pass this place up based on so many outstanding reviews. I brought my car in because my transmission had been acting up and I knew something had to be done and quick. After the initial diagnosis, they needed to open her up to see what was really going on. Well, needless to say, the transmission either needed to get rebuilt or another unit needed to be purchased. I chose to replace because they found me a used transmission at a reputable business with very low miles that they could install and was very cost effective with a 6 month warranty or $6000 miles! After settling on a price which included a teacher discount and explaining to them that this was all I could afford to get done right now, they promptly got to work and it was done reasonably quickly so that I could pick it up the next day which was a Saturday. As they were working, Hugo discovered a big leak in my oil pan that needed to be replaced and noticed my coolant was low because my thermostat housing was cracked. I could not be without a vehicle because I had many students counting on me to be at work, so the owner loaned me his own personal truck! I was so thankful and blown away by his generosity. But that’s not all...when I came back to pick up my vehicle, he covered the cost of the oil pan, did a complimentary oil change, topped off all my fluids, and only charged me a small fee for the thermostat housing...no labor charges! In fact, he took off one hour of labor from the transmission work so that the cost he quoted me would be about the same even with the thermostat housing being replaced. It’s obvious he values his customers and even had my car washed and detailed when I came to pick it up! I cannot say enough about this place. I am truly blown away by the kindness and understanding and attention to detail that Hugo and his staff showed me. This will be the only shop I will trust with my car from now on because they have truly earned my trust and respect! Thank you so much Best Price Transmission and Auto Care for treating me like family and going over and beyond my wildest expectations and making this a truly great experience!