These guys were top notch and fair priced. Mark and Hugo took excellent care of me. Mark kept me up to date and with great communication. Hugo was great with his service also. They did a great job fixing my Jeep and stood behind their work. Definately my go to from now on.
Reviews
Great shop! The owner is a god guy who does his best to give great service! I'll continue to use this shop.
Everyone there were kind and fix my car I was so grateful . It was making a loud noise and they took good care of me off mewater something to drink coffee soda nice place.
Thank you for taking the time to write this fantastic review, Lisa! We are thrilled to see that you enjoyed your experience at our shop and that our team took great care of you. It's important to us that our customers feel comfortable while their cars are being serviced, so we're glad you appreciated our cozy waiting area. We hope to see you again if you ever need anything. Have a blessed day!
Staff is always friendly and helpful. They are really good identifying problems and issues that need your attention. Any repair work that has been completed by them is always done very professionally and in a timely manner. I have come to rely on Hugo and his team as my go to mechanics when I need help on a repair job that I can’t do myself. They are honest, real, and reliable! A++ recommended.
Thank you Jonathan for the kind feedback! It's great to know that our team's professionalism and expertise have earned your trust. We're always here to help you with any repair job you need. Your recommendation means a lot to us!
Hugo and Matt were great!! But overpriced compared to dealership
Thank you for choosing Best Auto Care, B. We're glad to hear that Hugo and Matt provided great service. While we aim to offer competitive pricing, we understand your concern. We'll continue to review and adjust our rates to ensure the best value for our customers. We appreciate your feedback.
Very professional, courteous, and understanding. Hugo and Mark have been exceptionally well and accommodating with the car service and communication. They replaced my engine and even provided ac service repair shortly after bringing my car back to life. 10/10 recommend to friends and family!
Thank you, Mackadoe, for your excellent feedback for the work that we did on your 2014 Subaru! We're thrilled to hear about your positive experience with Hugo and Mark. It's great to know that our team provided professional and accommodating service. We appreciate your recommendation and are here to assist you anytime at Best Auto Care.
It was a good place now I think they need more experience technicians took my truck for a AC repair and wornt able to fix or find the problem but blame the issue on the sterio screen..I still was charged 180 dollars for a expansion valve that didn't fix the problem .. including e discount I apparently was given took my truck down the street to. Loyas repair and they fixed it in 4 hours my ac is cool blowing good.thank you loyas mechanics. Sincerely Lorenzo rios
Dear Mr. Rios, we're sorry to hear about your experience. We take customer satisfaction seriously and we have since investigated into what happened so that it does not happen again. Thank you for bringing it to our attention.
Thank you for leaving us a wonderful rating, Karen! We are thrilled to hear that you had a great experience with us. We pride ourselves on providing excellent service to our customers and your feedback is truly appreciated. We hope to have the opportunity to serve you again in the future!
My regular auto shop told me my transmission was going out after I brought it in for something completely unrelated. I have had many bad experiences with dishonest auto repair shops so I was skeptical. I heard good things about Best Auto Care being honest so I brought it to them to help me decide if my car was worth fixing or not. They checked it out and told me they didn't see any evidence of a transmission issue....it was likely just a wheel bearing. That was MUCH cheaper than a new transmission!! I later brought a new car that I purchased to Best Auto Care for a pre-purchase check and they did a very thorough job on the inspection and documented everything they found with pictures. That saved me a lot of hassle. Best Auto Care saved me twice. I really DO think they're the best. A huge thanks to Hugo, Mark and the rest of the crew for all of the amazing work that they do!
Dear Jennifer, thank you for this amazing review! It's great to hear we provided you with honest and thorough service. We're glad we could save you money and hassle with accurate diagnostics. We'll pass along your thanks to Hugo, Mark, and the rest of our team. Remember, we're here whenever you need us!
Mark & Melissa were conditioner friendly from time brought vehicle in and picked up. Mark was very transparent and communicated very well with issues needed to perform. I recommend this shop if want personal attention with great service prices.
Thank you for recommending us, Jeff! We're thrilled to hear that you had a positive experience with Mark and Melissa. Providing personal attention and transparent communication are top priorities for us. We appreciate your kind words and look forward to serving you again in the future!
Very happy with the service I have received they rebuild my transmission last year and when my light went out I went straight to them they had it fixed right away!
Thank you for the 5-star review, J! We're thrilled to hear that you are happy with the service you received. It's always our goal to provide efficient and reliable repairs, and we're glad we could fix your light for you right away. We appreciate your continued trust in us!
RUN ! Don’t Walk! Hugo has such good customer service! Everything was done so quickly and there was no hassle! My car is literally running like new! He also clean my car out and performed a state inspection! HIGHLY RECOMMEND!
Thank you Senyell for the fantastic review! We’re so happy to hear that you had such a great experience. It’s always our goal to provide quick and hassle-free service, and we’re thrilled that your car is running like new. We appreciate your recommendation and look forward to serving you again in the future!
Thank you for your perfect rating, Jack! We are thrilled to know that you had a great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Great price repaired my 2011 silversdo
Thank you for choosing us, Brenda Lea! We're glad to hear that you had a positive experience with us in repairing your 2011 Chevy Silverado. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Enjoyed my experience with Best Auto Care for A/C repair on my 2019 Ford Explorer. While other shops said I needed this or that and cost upwards of $3000, Best Auto Care was friendly, honest, thorough, made sure I understood what was actually needed, and performed the work quickly (within 24 hours) and at a price that greatly beat other local shops! They will be my go to for any other work I need for all of my vehicles!
Thank you for choosing Best Auto Care, Wesley! We're glad to hear about your positive experience with our A/C repair service on your 2019 Ford Explorer. Our team aims to provide honest and efficient service while keeping costs reasonable. We appreciate your trust in us and look forward to assisting you with any future vehicle needs.
⭐⭐⭐⭐⭐ I had an excellent experience! Mark and his team were honest, knowledgeable, and did outstanding work on my vehicle. They took the time to explain everything, completed the repairs quickly, and my car is running again! One thing that really stood out was the free shuttle service—they picked me up and dropped me off, which made the whole process so convenient and stress-free. It’s clear they truly care about their customers and go above and beyond to provide great service. I highly recommend them to anyone looking for a trustworthy mechanic. I’ll definitely be coming back for any future repairs or maintenance!
Thank you, Maria, for the amazing review! We're so thrilled to hear about your positive experience. We strive to provide excellent service, and we're glad you appreciated our attention to detail and convenient shuttle service. Your recommendation means the world to us, and we can't wait to assist you again in the future!
Was recommended here from another mechanic and Jugo did not disappoint. I will definitely be back for the suggested repairs asap!
Thank you for the recommendation, Mallorie! We're thrilled that you had a great experience with Hugo!. We look forward to helping you with your suggested repairs soon!
Mark and team were amazing!! #mount rushmore
Thank you for the glowing review, Saad! We are thrilled to hear that Mark and our team exceeded your expectations. We take pride in providing exceptional service and ensuring a memorable experience for our customers. We look forward to welcoming you back for your next adventure!
Honesty is a word that's not often associated with the auto repair business, but it should be. Last month, my Ford Explorer started having an issue, so I took it to the shop. They ran diagnostics but couldn't find the problem. About a month later, the same warning appeared on my dashboard. I took it back, and this time they found the issue, fixed it, and only charged me for the oil. They could have easily charged me much more, and I probably would have never known the difference. Marketing may get people's attention, but honesty earns their trust and loyalty. Thank you for proving that integrity still matters.
Gordon, thank you for sharing this with us! We believe in honesty too, and we're glad you experienced it firsthand. Our team is dedicated to providing transparent and trustworthy service, so it's great to hear that we could solve your Explorer's problem without overcharging you. Your appreciation means a lot to us, and we look forward to serving you again in the future!
I needed a mechanic ASAP because my Jeep Wrangler had smoke coming out from under the hood. I just moved to the area and I googled mechanic shops and this one was the only one who picked up the phone to see if they’d even be able to fix my issue. Hugo answered the phone and he was SO helpful before I even went into the shop. Once I got there, Mark took a look at my car, gave me a quote and was able to fix it that same day. Super nice people. Strongly recommend Best Auto Care!
Dear Sabrina, we're happy to hear that our team was able to assist you quickly and efficiently when you needed it the most! Providing exceptional customer service is our top priority, from the initial phone call to the final repair. We're glad that you had a positive experience working with Hugo and Mark, and we appreciate your recommendation. If there's anything else we can do for you or your Jeep Wrangler, don't hesitate to reach out. Drive safely!
Great and honest place to go for auto repairs. Thanks Hugo and Mark!
Thank you, Greg! We appreciate your kind words and are glad Hugo and Mark took care of you. If you need anything else, don't hesitate to reach out!
We appreciate you leaving us a 5-star rating, Greg! It's always our goal to provide excellent service and products to our customers. If you have any questions or need further assistance, please don't hesitate to reach out.
My truck started having transmission issues, so I took it in to be checked. After taking the time to inspect it, Mr. Hugo gave me the diagnosis and recommendations for the repair—either performing maintenance (fluid change and additives) or rebuilding the transmission. I opted for the maintenance. I appreciated that they gave me options and explained what to expect and what might happen. Plus, while I waited for the service, they offered me a complimentary drink, Wi-Fi, and a phone charger. I am very satisfied with the service; I will definitely return there when I need service again. Also, Hugo speaks Spanish, in case you prefer to be assisted in Spanish. Excelente servicio y si necesitas servicio en español pregunta por Hugo, el fue mi técnico y me ayudó demasiado.
Thank you, Omar, for the five-star review! We're thrilled to hear that you had an excellent experience with us with your 2017 Nissan Frontier. We strive to provide exceptional customer service and a comfortable waiting area, so it's fantastic to know that you enjoyed our complimentary amenities. We'll be sure to pass along your kind words to Hugo. We look forward to serving you again in the future!
Great service and affordable! Use them for my personal and business vehicles. Highly recommend Best Auto Care.
Thank you, Joe, for your excellent feedback! We're thrilled to know that you trust us with both your personal and business vehicles. Your recommendation means the world to us! If there's anything we can do to make your experience even better, please don't hesitate to reach out.
They worked on my 2015 Hyundai genesis so far car is running great. Very pelase with the work but, I was unhappy about the added cost for parts. I think expensive part replacement should be told up front as a possible expense not sprung on you later. What happens if I didn't have it after you've already taken my car apart? Other than that they do excellent work.
Hi William, we're glad to hear that your car is running great after the service. We understand your concern about the added cost for parts and we apologize for any inconvenience. We strive to be transparent about potential expenses, and we'll take your feedback into account to improve our communication. Thank you for your kind words about our excellent work. We value your business!
Thank you, Bruce, for your 5-star review! We're thrilled to hear that you had a positive experience with us. If you have any more feedback or need assistance in the future, please don't hesitate to reach out.
Hugo & Mark have a really solid operation, I have trusted the Best AutoCare team, pun intended with service needs from body work to engine rebuilds, and the results are amazing.
Thank you for leaving such a wonderful review. We are thrilled that you loved your experience with Hugo and Mark here at Best AutoCare! We will be sure to pass along your kind words. It's customers like you that make our job a pleasure!
Great Service and Customer care
We appreciate your kind words, Doc Green! Thank you for giving us a high rating! We're glad you enjoyed our service and experienced excellent customer care. Our team always strives to provide the best possible service to our valued customers. We hope to see you again soon!
Acabo de realizarle a mi honda civic 2022 un diagnóstico eléctrico completo y son muy honestos me trataron con mucha educación y hicieron un excelente trabajo. Gracias al señor Hugo con su gran trabajo, explicación y sinceridad (Translated by Google) I just had a complete electrical diagnostic done on my 2022 Honda Civic, and they were very honest, treated me with great courtesy, and did an excellent job. Thanks to Mr. Hugo for his great work, explanations, and honesty.
Dear Jose Manuel, thank you for your 5-star review! We are delighted to hear about your positive experience with us regarding your 2022 Honda Civic. Rest assured that we will pass on your kind words to Mr. Hugo. Your satisfaction is important to us, and we look forward to serving you again in the future.
This is our 3rd vehicle to bring in for repairs and again it was done right, the first time, and at a fair price. It’s great to have a local mechanic that we can refer to as our “family mechanic”.
Thank you, Mark, for your continued trust in us! And thanks for bringing your 2013 Chevrolet Equinox LTZ! We're delighted to be your go-to family mechanic and to consistently deliver top-notch repairs.
Very profesional and honest
Thank you, Carlos, for your kind words! We pride ourselves on professionalism and honesty in all aspects of our work. It's great to hear that our efforts are recognized and appreciated. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
I’ve been a customer here since I got my first car, and I have never been disappointed with the customer service, work quality, and attention to detail. If three and a half years have taught me anything with Best Price, it’s that I can always rely on them to go above and beyond to make sure I’m back on the road stress free, and happy! Thank you guys for all you do!
Dear Daylen, thank you for your loyalty and trust in our services for all these years! Your satisfaction is our top priority and we're delighted to read your kind words. It's rewarding to know that our commitment to excellence has made your experience stress-free. We appreciate you choosing us and look forward to serving you for many more years.
I had work done to my truck. They gave my 3 different quotes that best works for me. Not only that it was done when promised. Just an all around great place to go to have your car serviced. Thanks Chris and Mark!
Thank you for choosing our shop, K Wanye! We're thrilled that you had a great experience getting your truck serviced. It's always our goal to provide honest and reliable service, and we're glad that our team fulfilled your expectations. We appreciate your kind words and look forward to serving you again in the future!
This shop has the top mechanics In houston, excellent prices and Very polite people, thank you for your service.
Thank you, Juan, for the fantastic review! We're thrilled to hear that our top-notch mechanics provided you with excellent service. We strive to offer competitive prices and maintain a friendly atmosphere.
These guys were amazing! I got an oil change and the guys checked for stuff i mentioned
Thank you Jennifer for your stellar review! Thank you choosing us and trusting us with your 2017 Honda Pilot. Anytime you need maintenance or repairs, please do not hesitate to reach out. We are here to help you keep your 2017 Honda Pilot in tip top shape!
Everyone was very nice and attentive, Chris was very helpful and reasonable and got us in and out in a decent time. I was very satisfied with my service and would recommend Best Auto Care.
Hi Tamara! Thank you for taking the time to write this 5-star review and for bringing in your 2022 Mitsubishi Mirage for a diagnostic and serpentine belt replacement. It is customers like you that keep us going every day! Have a blessed day!
I purchased a vehicle from this company. When I said I was interested, the company was kind enough to be sure It was running correctly. Unfortunately, it was not perfect. But it is ok! This place was so kind to me and was willing to rectify the issue. This business is true to their core. This business is worth your business. Bring your vehicle here, they will happily diagnose and repair your vehicle. God Bless, Squirrel out 🐿
Dear ɱཞ_ “Naptoeso” ʂqųıཞཞɛƖ, thank you for your kind words and positive review! We appreciate your business and are delighted to hear about your satisfaction with our service. We are committed to providing excellent customer care and ensuring that your vehicle runs smoothly. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and may you have safe and happy travels!
Thank you for taking the time to leave us a 5-star rating, Gwen! We appreciate your support and we're glad to have exceeded your expectations. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Good job I got my Transfer case work on. And my water leak fix on the timing chain cover. My truck is running. So far so good.Thank to Mark and the guys.
Thank you Mario for the excellent review! We are happy to hear that we were able to help with the transfer case for your 2009 Dodge Ram. If you need anything in the future, don't hesitate to reach out.
Chris and Mark did right by me they were very helpful and they were super nice
Thank you for the glowing review, Luis! We're thrilled to hear that Chris and Mark provided you with excellent service. Our team takes pride in being helpful and providing a positive experience. If you have any other feedback or need further assistance, don't hesitate to reach out. We're here to help!
Quality and friendly service
Thank you Larry for your kind words! We are thrilled to hear that you had such a positive experience with us and we were able to help you out with your 2007 Toyota Highlander! It's always our goal to provide quality service with a friendly smile. We appreciate your feedback and hope to see you again in the future.
Guys were great man. They figure out the issue and replaced the whole transmission. Car was picked up by them on a Friday and by the following Wednesday I was rolling. They also have a wonder since of humor as well.
Thank you, David! We're thrilled to hear about your positive experience. We are so happy that we could help you get back on the road with your 2013 GMC Acadia! Our team takes pride in providing excellent service and getting you back on the road as quickly as possible. We're glad you appreciate our sense of humor too! If you need anything in the future, don't hesitate to reach out.
I bought a used car not knowing what I had gotten myself into. It was leaking coolant among other things. They went through the entire car and advised me on what needed to be replaced immediately and what could wait. The staff was friendly and courteous. I received an update through phone call or text daily. Service time was quick and the cost was very reasonable. When the car was ready, they even washed it for me.
Hi Stefan! Thanks for taking the time to write an excellent review! We are so happy that we were able to repair the items that were needed on your 2010 Audi S10. Thank you for being a loyal customer of our shop for several years and trusting and choosing our team!
The people are friendly and the service was quick. Chris was a great help and communicated well. Will definitely be returning for vehicle servicing.
Thank you Julio for the review! We're happy to hear our team provided you with fast and friendly service. We'll be sure to pass along your compliments to Chris. We look forward to seeing you again soon at our service center.
My Car broke down on the road after rebuilding my suspension on my way to the rim shop. and my car broke down (2018 maxima) I was gonna bring my car in for a transmission fluid exchange anyway but my car gave out on the road I came over to Best Price Transmission they did the diagnostic test and it came back that my transmission was gone. So I broke down and became miserable lucky these guys worked with me on getting a low mileage unit and even let me make payments to them the time frame was from 1/16/26-3/26/26 they didnt hassle me they worked patiently with me the guy Mark was very cool to work with he made me laugh several times even listened to me rant. Dude was so cool to work with. Ill be doing more business for sure
As a proud "member" of the Save the Manual Transmission Society, the day had come when I needed transmission diagnostic evaluation, subsequent repair and clutch replacement. The vehicle had increasingly difficulty engaging into 1st/reverse. ~71k miles 2015 "mostly stock" SRT 392 Challenger 6MT. This is a skilled, labor intensive, specific tools, time undertaking which is not inexpensive. Through their evaluation they noted also some suspension issues that I was not aware of that I addressed as well. Upgraded the clutch. Throughout the process I received excellent communication, with updates and photos. They even detailed my car! Thank you.
Best Price Transmissions did a great job on the repairs my Honda needed. They are friendly, explained my options up front, and kept me updated during the process. I highly recommend them.
⭐⭐⭐⭐⭐ I had an amazing experience with this mechanic shop! They fixed the motor mounts on my car and now it drives like it’s brand new. Before bringing it in, my car was shaking pretty badly, but after they worked on it everything is smooth and quiet again. The team was professional, knowledgeable, and got the job done right. You can tell they really care about their work and their customers. I’m extremely satisfied with the results and the quality of service I received. If you’re looking for a trustworthy mechanic that does excellent work, I highly recommend this shop. My car runs perfect now and I couldn’t be happier! & this was done on a 2019 charger.
Hi Maranda! Thank you for the awesome review! We are so happy that your 2019 Dodge Charger is running smoothly after we replaced the motor mounts. We LOVE it when our customers are happy with our work! Have a blessed day!
Reliable, honest, and fair pricing. They explained the transmission issue clearly and didn’t try to overcharge me. The repair was done in a reasonable time and my car is running great now. I definitely recommend them to anyone needing transmission work. Thank You Chris Highly Appreciate
Hi Travis! Thank you for taking the time to write your feedback. We truly appreciate you choosing us over other shops in the area for your transmission needs for your 2009 Mitsubishi Galant. We would like to build a long-lasting relationship with you based on trust and respect. Thanks again for your trust!
Great service, great prices. Everything handled on all my vehicles. Friendly people!
Hi Richard! Our entire team thanks you for writing a great review about our shop. Thank you for trusting us with the transmission issues that your 2006 Nissan Pathfinder was having. We want to be your shop for all of your automotive needs. Please feel free to call if you have any questions regarding your car or any car! Have a wonderful day!
